FACULTY & STAFF ACCOUNTS

Every employee is provided with a Robert Morris University account after a hiring decision has been made. This account will allow you to access various technology services on campus. In addition, your account will be accompanied with an @rmu.edu email account.
Faculty and staff members must change their account password(s) every 60 days. Faculty and staff members will receive an email every day starting five days before their password(s) must be change, reminding them to change their password(s). Password changes should be completed by logging in to Sentry Secured Services and clicking on the "Passwords" link at the top of the page.

If an employee's account becomes locked because his/her password has expired, the employee can reactivate his/her account securely online at rmu.edu/reactivate. A Freedom Card is needed to begin this process.

NON-EMPLOYEE, NON-STUDENT ACCOUNTS

Non-employee accounts are accounts that are created for any employee or purpose that is not a full or part-time employee of the University. Examples include student workers in a department that need access to department resources, accounts for contract-employees, and email accounts not used by individuals, for example: departments or special events. The process of creating a non-employee account begins with the Human Resources department. A non-employee account is "owned" by a full-time time employee of the University and that employee is delegated control over the non-employee account. 

Questions about non-employee accounts should be directed to the IT Help Desk. Requests for new non-employee accounts should be directed towards the Human Resources department.