STUDENT ACCOUNTS

Every student is provided with a Robert Morris University account after they receive their acceptance. This account will allow you to access various technology services, such as grades and scheduling. In addition, your account will be accompanied with an @mail.rmu.edu email account.

Frequently Asked Questions
Q: How do I activate my account?
A: New users can activate their account by going to rmu.edu/activate. You will have to use your freedom card number and last four digits of your social security number to verify and activate your account.

Q: I forgot my password - how to I reset it?
A: For assistance on passwords, visit the Password Help page. To reset your password, you can go directly to rmu.edu/password.

Q: Why can't I log in after changing my password?
A: After changing your password, please allow up to 5 minutes for the changes to take effect. If you still can not access your account after 5 minutes, please contact the Help Desk.

Q: How much storage do I have with my account?
A: Every student is provided with a (U:) drive that has 1GB of storage. In addition, you receive 30GB of storage in Google Drive with your account. For more information, check out the User Storage page.

Q: How do I access my email account?
A: You can access your RMU email account by going to rmu.edu/gmail. You will use the login credentials as your regular student account.