Information Technology > Help Desk

Learn More 2-Step Verification is now required for all faculty and staff Google accounts.

Help Desk
The Help Desk is an Information Technology organization that offers support for any computing or technical problems. The Help Desk office is located on the second floor of Hale, room 205. 

Walk-ins to the Help Desk are welcome!
Contact the Help Desk
Phone Support: (412) 397-2211 Email Support:

Our Hours of Operation
Office Hours Virtual Office Hours
Monday - Thursday 8am - 7pm Monday - Thursday 7pm - 8am
Friday 8am - 5pm Friday All Day (24 hours)
Saturday - Sunday Closed Saturday - Sunday All Day (24 hours)
Holidays Closed Holidays Closed
During all other hours, you are encouraged to call and leave a message
or send your request to

Upcoming Holiday Hours

Thanksgiving Break
Wednesday, November 26, 2014 Open until 3pm
Thursday, November 27, 2014 - Friday, November 28, 2014 Closed
Saturday, November 29, 2014 Open at 8am
Christmas/Winter Break
Tuesday, December 23, 2014 Open until 3pm
Wednesday, December 24, 2014 - Sunday, January 4, 2015 Closed
Monday, January 5, 2015 Open at 8am