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 Subject RMU Technology Notice: Personal Assistance at Convocation for the Mandatory Change to Your RMU Login (2-Step Verification)
 Date Sent  Tuesday, August 19, 2014
 Time Sent  2:20AM
 Sent By
 Message Content  

Dear Faculty,

On September 15, 2014, your RMU Google (Gmail) account will be required to be enrolled in 2-Step Verification, an extra layer of security that protects your account from threats like password compromise and identity theft by verifying your sign-in with a pin code.

To support you in the transition, RMU Information Technology will have a team of professionals at convocation to assist you in enrolling your RMU Google (Gmail) account in 2-Step Verification.  We will be available in the Sewall Arena on Friday, August 22, 2014 from 7am - 2pm. Enrollment assistance will be given on a first-come-first-serve basis.

After Convocation, we will be available in RoMo’s Cafe on Friday from 2:30 - 4:00pm.  In addition, on Thursday, August 21st, we will be available in RoMo’s Cafe from 1 - 3pm.  Please CLICK HERE to RSVP to meet with us in RoMo’s Cafe.

Please stop by our table to enroll your account.  Enrollment takes approximately 15 minutes.  To have your verification pin code sent to you, please have your mobile device (cell phone) with you during enrollment.  In addition, if you would like to enroll an iPad or iPhone, please bring your Apple ID (password) with you.

For more information on 2-Step Verification, please see our FAQ list below and visit

Thank you.

RMU Information Technology Help Desk: (412) 397-2211

2-Step Enrollment FAQ List:

Who is required to use 2-Step Verification?  All RMU full and part-time employees.

What is it?  In addition to entering a password to log into your Google (email) account, you will be required to enter a PIN.  If accessing Google from your own computer or an RMU computer, you can select an option upon login to enter the PIN every 30 days instead of entering it at every login.

There is a setup process to enable 2-Step Verification on your account.  See below for how to get assistance with the process.

When will this be required?  This will be required on September 15, 2014.  If you haven’t enabled 2-Step Verificaiton on your account by September 15 your account will be locked and you will need to re-activate it at

Why is the university doing this?   2-Step Verification is a feature that helps protect your account from threats like password compromise and identify theft.  RMU is implementing this feature to help secure student and other RMU confidential data, and to protect you from having your account hacked.

A bonus of this process, if you use a smartphone, is that you will no longer need to manually change passwords on your smartphone apps once 2-Step Verification is enabled.

How Do I Get Assistance for the 2 Step Verification Process?

To support you in the transition, representatives from the RMU Information Technology department will be available to help you enroll at the following events:

  • Full-Time Faculty Convocation: August 22nd, 7am - 2pm
  • New Faculty Convocation: August 20th, 10:30am - 2:30pm
  • Part-Time Faculty Convocation: August 27th, 1:30pm - 5pm
  • Thursday, August 21st: RoMo’s Cafe  1 - 3pm
  • Friday, August 22nd: 2:30-4pm RoMo’s Cafe  Please CLICK HERE to RSVP to meet with an IT Representative at RoMo's Cafe.

You may also:

There are several ways that you can choose to receive this PIN code:

  • Text message

  • Free app for your mobile phone and tablet

  • Voice call (office phone, mobile or other phone of your choice)

  • Printed codes Allow approximately 15 minutes for enrollment.  Please have any mobile devices with you during enrollment.

If you want more information, please CLICK HERE to visit RMU’s 2-Step webpage or contact the Help Desk at X2211 or